Ratings & Reviews

Overall Rating

4
(24 reviews)
87.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Michael S. - |Recommended: YesGreat Complex — Even with a rough year due to Covid, the apartment complex did an outstanding job getting things done.
submitted by Jacquelyn H. - |Recommended: YesGreat place to live — I have been living here for almost two months and love it so far. Office personnel have been very polite and professional. I have had a few maintenance requests that were quickly addressed and resolved. Only downside is my neighbors can be noisy, but that's to be expected when living in close quarters such as an apartment building.
submitted by Lauren B. - |Recommended: YesSo far so good — The place is very clean and the upkeep is nice for an older complex. The apartment itself is spacious and everything was in working order when I moved in. Nice and quiet during the day and at night.
response from property -Hi Lauren, Thank you for taking the time to review our community. We are so glad that your experience at Oak Terrace has been a positive experience!
submitted by Jose G. - |Recommended: YesVery simple and pretty — Its great, rent is very reasonable, apartments are decent sized and also the area around the apartment is nice and convenient too
response from property -Jose, thank you for the positive feedback! We love having your sweet family here with us!
submitted by Amanda H. - |Recommended: YesComfortable home, friendly staff — I've really enjoyed living here so far. Management is very helpful, the space is comfortable, and neighbors are friendly. Great location in the city, too.
response from property -Thank you for the great review, Amanda! We are enjoying getting to know you both!
submitted by Karen G. - |Recommended: YesI love Oak Terrace it feels more like a home than an apartment. — Staff is helpful, maintenance is fast, neighbors are respectful and amenities are great especially location and parking.
response from property -Thanks so much for the 5-star review, Karen! We are glad that you chose Oak Terrace as your new home, and you are having a positive experience!
submitted by Reagan H. - |Recommended: YesGreat place to live — Its an older building but great upkeep and friendly people. We moved from out of state and are always homesick but the neighbors and workers make us feel at home
response from property -Reagan, thanks so much for your 5-star review! We are glad that you have gotten settled. We always aim to make you feel right at home!
submitted by Mariana S. - |Recommended: YesAwesome little complex — I'm happy my husband and I decided to move into this apartment complex. It's small, not crowded and maintained well despite the buildings being older. Amy is phenomenal and an attentive listener. The neighbors are quiet and polite. We love it
response from property -Thanks so much for your five star review, Mariana! We are enjoying having you as neighbors!
submitted by Katarina S. - |Recommended: YesVery happy with oak terrace — So quiet and peaceful the office and maintenance are always extremely helpful I immediately felt at home and I just love my home I plan on staying for several years till I buy a home . And also the pool is always clean and well kept and I get responses from office very quickly
response from property -Thank you for the 5 star review, Katarina! We are excited that you are happy here and will be with us long term!
submitted by Samantha E. - |Recommended: YesGreat — A great apartment but rent keep increasing rapidly at the end of your lease
response from property -Thank you for the great review, Samantha! We would love to meet with you in regards to any questions or concerns you may have.
submitted by James H. - |Recommended: YesI'm glad I moved in, thank you — Its small and pretty, I love walking the area around the community.
response from property -Thank you for the five star review! We are so glad that you and your family have moved in, James!
submitted by Angel P. - |Recommended: YesLove this place. — Quiet and given the location, very well priced.
response from property -Angel, thanks so much for the great review! We are going to miss you when you are gone!
submitted by Gumdrop B. - |Recommended: NoMove elsewhere — don't know where to begin. Everything was amazing when I first moved in. Misty and Eddie were great. When ever I needed anything done the order was placed by Misty, then Eddie would swing by in less than 48 hours to help with not just what I needed done BUT he would also check out anything else he thought I might need. I mean, he would change my AC filter, he'd check my bathrooms, etc. Now we have a new lady. Beyond lazy. I mean she's ridiculously lazy. I placed an order in back February... It's now mid April. Nothing, absolutely nothing has been done. It takes her MONTHS to do one small thing. The customer service is TRASH. She is never in the office. She won't return calls. You literally have to stalk the building to see her, then wait and watch her fill the order out and you may have to sit and wait for her to make the phone call. I cannot wait to move. Misty was so great that she would call to make sure the work was done to my satisfaction. Now that is how a property manager works
response from property -Thank you for taking the time to review our community! We are sorry to hear that you have not had a positive experience. We do aim to take care of our residents to their satisfaction. We would be happy for you to come by the office to discuss any issues or concerns you have.
submitted by John N. - |Recommended: YesGreat — It's cheap bro...
response from property -Thank you for the great review! So glad you are happy here, John!
submitted by Kristin C. - |Recommended: YesGreat place to live — Very lively and nice employees
response from property -Kristin, thank you for your four star review! We are glad that you are enjoying your time here at Oak Terrace!